Zendesk Download Router

Automatically routes Zendesk downloads into separate folders by ticket number

Zendesk Download Router - Manage Zendesk attachments in separate folders

Zendesk Download Router is a Firefox add-on that allows you to manage Zendesk attachment downloads by specifying custom paths based on ticket ID, title, or organization name. It also provides features like easily opening previously downloaded files, downloading all attachments at once, and downloading attachments for each ticket comment.
Download
View on Firefox Browser Add-ons

Add-on stats

Manifest V3
Daily users: 34
1
Rating: 5.00
(3)
Version: 4.3.0 (Last updated: 2025-01-20)
Version code: 5878923
Creation date: 2020-04-09
Weekly download count: 6
Firefox on Android: No
Permissions:
  • activeTab
  • downloads
  • storage
  • tabs
Size: 95.83K
URLs: Website
Full description: See detailed description

Ranking

# 16,308 ▲ 160
Other rankings
#74 in folders keyword 15 ▼ 2 #94 in ticket keyword 10 ▼ 2 #116 in folder keyword 14 ▼ 4

Other platforms

Zendesk Download Router (v4.3.1)
321 4.80 (10)
Not available on Android
Not available on Edge

User reviews

Works great, good job! Please make more Zendesk addons :)
by Rayshi, 2021-06-19
And I've just discovered the feature to configure the path names!
by Firefox user 16883737, 2021-05-26
by Firefox user 16001748, 2020-12-08
View all user reviews

Add-on safety

Risk impact

Zendesk Download Router requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details
  • Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
  • High ******* ******* **** *** ****** ***** *** ***** ** ******* **** ********* ********* ** * *********** *****
  • High ******* ****** ** *** ********* ******** ****************** ***********
  • Medium ****** ********** ** ******** ********** *** ********* ******* ******** ****** ******** ****** ********
Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Zendesk Download Router. Use it at your own risk.

Risk likelihood analysis details
  • High This extension has low user count. Unpopular extensions may not be stable or safe.
  • Medium **** ********* *** ******* ** *** **** * ******* *** ******* *** *** ** ****** ** *****
  • Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
  • Good **** ********* *** **** **** *******
Upgrade to see full risk analysis details