SN Utils

ServiceNow Productivity tools. (Personal work, not affiliated to ServiceNow)

SN Utils: A Comprehensive ServiceNow Productivity Tool

SN Utils is a Firefox add-on that aims towards elevating productivity within the ServiceNow platform. Created by Arnoud Kooi, the add-on brings forth unique features like Slashcommands, editing scripts and widgets via VS Code, displaying technical info, and progress tracking for updatesets. Users can also effectively switch nodes, browse and open tables, and access links to relevant content. Furthermore, SN Utils comes with pop-in&out mechanisms and allows for seamless saving and pasting of clipboard images. Other notable features involve its support for studio environment and providing code snippets via context menu. The tool doesn't require any assets on your instances.
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View on Firefox Browser Add-ons

Add-on stats

Manifest V2
Daily users: 2,641
8
Rating: 4.88
(40)
Version: 8.2.6.4 (Last updated: 2025-02-08)
Version code: 5889490
Creation date: 2018-11-09
Weekly download count: 85
Firefox on Android: No
Permissions:
  • activeTab
  • https://*.service-now.com/*
  • https://*.servicenowservices.com/*
  • contextualIdentities
  • tabs
  • storage
  • contextMenus
  • cookies
Size: 3.97M
Full description: See detailed description

Ranking

# 1,793 ▼ 5
Other rankings
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Other platforms

SN Utils - Tools for ServiceNow (v8.2.6.4)
100,000 4.94 (217)
Not available on Android
Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Firefox Browser Add-ons does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to use shortcuts for accessing incidents and reports
  • Excellent support from the developer
  • Indispensable for ServiceNow admins and developers
  • Frequent updates and improvements
  • Provides many useful tools for developing in ServiceNow
Cons
  • Certain features not functioning as expected after updates
  • Some users experienced issues with specific functionalities like '/lang' commands
  • Inability to add certain sites to allowed lists
  • Automatic survey tabs opened by recent update
  • WSDL page issues when add-on is enabled
Most mentioned
  • Indispensable for ServiceNow users
  • Excellent response and support from the developer
  • Frequent functionality issues after updates
  • Easy access via shortcuts
  • Recent changes causing unexpected behavior like automatic tab openings
User reviews
by 敬念法轮大法好远离瘟疫, 2025-02-12
by JS de Sousa, 2025-01-21
by Firefox user 16563692, 2024-11-21
View all user reviews

Add-on safety

Risk impact

SN Utils requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details
  • Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of SN Utils. Use it at your own risk.

Risk likelihood analysis details
  • High This extension was recently updated in the past month. New updates may not be stable or safe.
  • High **** ********* *** *** **** ****** ********* ********** *** *** ** ****** ** *****
  • Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
  • Good **** ********* *** **** **** *******
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