Genesys Cloud for Firefox provides quick access to the most used contact center features, like: call controls, status management, company directory, WebRTC phone/audio controls, configurable screen pops, click-to-dial/email, and more.

Genesys Cloud for Firefox - Quick access to contact center features
Genesys Cloud for Firefox brings your contact center functionality to your web browser. It offers quick access to call controls, status management, company directory, and more alongside every web application you use.
Add-on stats
Manifest V2
By: Genesys Cloud
Rating: 3.80
(5)
Weekly download count: 63
Firefox on Android: No
Permissions:
- storage
- contextMenus
Size: 61.45K
Email: su*****@genesys.com
URLs: Website ,Privacy policy
Full description: See detailed description
Ranking
Other platforms
Not available on Android
Not available on Edge
User reviews
by 远离中共邪教快退出党团队, 2025-02-25
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by GanJingWorld, 2022-12-24
Add-on safety
Risk impact
Genesys Cloud for Firefox requires a few sensitive permissions. Exercise caution before installing.
Risk impact analysis details
- Critical Allows access to all websites, posing a significant security risk as it can monitor and modify data from any visited site.
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- Low ******* ****** ** *** ********* ********
Risk likelihood
We don't have sufficient data to confidently determine the risk likelihood of Genesys Cloud for Firefox. Use it at your own risk.
Risk likelihood analysis details
- High This extension has low user count. Unpopular extensions may not be stable or safe.
- Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
- Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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